90-Day Money Back Guarantee
Your satisfaction is our priority, if for any reason you're not happy with your purchase, we'll make it right.




Your satisfaction is our priority, if for any reason you're not happy with your purchase, we'll make it right.

We use 100% secure payments to provide you with a simple and safe experience.

Customers around the world have enjoyed our products that are continuously improved based on community feedback.
Due to high demand your order is reserved for: 6:50 minutes
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One or more items in your cart is a deferred, subscription, or recurring purchase. By continuing with your payment, you agree that your payment method will automatically be charged at the price and frequency listed on this page until it ends or you cancel. All cancellations are subject to the cancellation policy
Your info will be saved to a Shop account. By continuing, you agree to Shop’s Terms of Services and acknowledge the Privacy Policy
This order has a recurring charge for multiple items.

Your satisfaction is our priority, if for any reason you're not happy with your purchase, we'll make it right.

We use 100% secure payments to provide you with a simple and safe experience.

Customers around the world have enjoyed our products that are continuously improved based on community feedback.
We have a 90-day return policy, which means you have 90 days
after receiving your item to request a return.
To be eligible for a return,
your item must be in the same condition that you received
it, unworn or unused, with tags, and in its original
packaging. You’ll also need the receipt or proof of
purchase.
To start a return, you can contact us at
support@shop-nivara.com.
If your return is accepted, we’ll send you instructions on
how and where to send your package. Items sent back to us
without first requesting a return will not be
accepted.
You can always contact us for any return question at
support@shop-nivara.com.
Damages and issues
Please inspect your order
upon reception and contact us immediately if the item is
defective, damaged or if you receive the wrong item, so that
we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot
be returned, like perishable goods (such as food, flowers,
or plants), custom products (such as special orders or
personalized items), and personal care goods (such as beauty
products). We also do not accept returns for hazardous
materials, flammable liquids, or gases. Please get in touch
if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or
gift cards.
Exchanges
The fastest way to ensure you
get what you want is to return the item you have, and once
the return is accepted, make a separate purchase for the new
item.
European Union 14 day cooling off period
Notwithstanding the above, if
the merchandise is being shipped into the European Union,
you have the right to cancel or return your order within 14
days, for any reason and without a justification. As above,
your item must be in the same condition that you received
it, unworn or unused, with tags, and in its original
packaging. You’ll also need the receipt or proof of
purchase.
Refunds
We will notify you once we’ve
received and inspected your return, and let you know if the
refund was approved or not. If approved, you’ll be
automatically refunded on your original payment method
within 10 business days. Please remember it can take some
time for your bank or credit card company to process and
post the refund too.
If more
than 15 business days have passed since we’ve approved your
return, please contact us at support@shop-nivara.com.
Order processing takes 1-3 business days before shipment. Once your package is dispatched, the estimated delivery time is:
- USA/CA: 5-10 business days
- Australia/NZ: 5-12 business days
- Rest of world: 7-20 business days
OVERVIEW
Welcome to Nivara Official!
The terms “we”, “us” and “our” refer to Nivara Official.
Nivara Official operates this store and website, including
all related information, content, features, tools, products
and services in order to provide you, the customer, with a
curated shopping experience (the “Services”). Nivara
Official is powered by Shopify, which enables us to provide
the Services to you.
The below
terms and conditions, together with any policies referenced
herein (these “Terms of Service” or “Terms”) describe your
rights and responsibilities when you use the Services.
Please read these Terms of
Service carefully, as they include important information
about your legal rights and cover areas such as warranty
disclaimers and limitations of liability.
By visiting, interacting with
or using our Services, you agree to be bound by these Terms
of Service and our Privacy Policy. If you do not agree to
these Terms of Service or Privacy Policy, you should not use
or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of
Service, you represent that you are at least the age of
majority in your state or province of residence, and you
have given us your consent to allow any of your minor
dependents to use the Services on devices you own, purchase
or manage.
To use the
Services, including accessing or browsing our online stores
or purchasing any of the products or services we offer, you
may be asked to provide certain information, such as your
email address, billing, payment, and shipping information.
You represent and warrant that all the information you
provide in our stores is correct, current and complete and
that you have all rights necessary to provide this
information.
You are solely
responsible for maintaining the security of your account
credentials and for all of your account activity. You may
not transfer, sell, assign, or license your account to any
other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to
provide an accurate representation of our products and
services in our online stores. However, please note that
colors or product appearance may differ from how they may
appear on your screen due to the type of device you use to
access the store and your device settings and configuration.
We do not warrant that the
appearance or quality of any products or services purchased
by you will meet your expectations or be the same as
depicted or rendered in our online stores.
All descriptions of products
are subject to change at any time without notice at our sole
discretion. We reserve the right to discontinue any product
at any time and may limit the quantities of any products
that we offer to any person, geographic region or
jurisdiction, on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you
are making an offer to purchase. Nivara Official reserves
the right to accept or decline your order for any reason at
its discretion. Your order is not accepted until Nivara
Official confirms acceptance. We must receive and process
your payment before your order is accepted. Please review
your order carefully before submitting, as Nivara Official
may be unable to accommodate cancellation requests after an
order is accepted. In the event that we do not accept, make
a change to, or cancel an order, we will attempt to notify
you by contacting the e‑mail, billing address, and/or phone
number provided at the time the order was made.
Your purchases are subject to
return or exchange solely in accordance with our Refund
Policy.
You represent and
warrant that your purchases are for your own personal or
household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and
promotions are subject to change without notice. The price
charged for a product or service will be the price in effect
at the time the order is placed and will be set out in your
order confirmation email. Unless otherwise expressly stated,
posted prices do not include taxes, shipping, handling,
customs or import charges.
Prices posted in our online
stores may be different from prices offered in physical
stores or in online or other stores operated by third
parties. We may offer, from time to time, promotions on the
Services that may affect pricing and that are governed by
terms and conditions separate from these Terms. If there is
a conflict between the terms for a promotion and these
Terms, the promotion terms will govern.
You agree to provide current,
complete and accurate purchase, payment and account
information for all purchases made at our stores. You agree
to promptly update your account and other information,
including your email address, credit card numbers and
expiration dates, so that we can complete your transactions
and contact you as needed.
You
represent and warrant that (i) the credit card information
you provide is true, correct, and complete, (ii) you are
duly authorized to use such credit card for the purchase,
(iii) charges incurred by you will be honored by your credit
card company, and (iv) you will pay charges incurred by you
at the posted prices, including shipping and handling
charges and all applicable taxes, if any.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for
shipping and delivery delays. All delivery times are
estimates only and are not guaranteed. We are not
responsible for delays caused by shipping carriers, customs
processing, or events outside our control. Once we transfer
products to the carrier, title and risk of loss passes to
you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but
not limited to all trademarks, brands, text, displays,
images, graphics, product reviews, video, and audio, and the
design, selection, and arrangement thereof, are owned by
Nivara Official, its affiliates or licensors and are
protected by U.S. and foreign patent, copyright and other
intellectual property laws.
These Terms permit you to use
the Services for your personal, non-commercial use only. You
must not reproduce, distribute, modify, create derivative
works of, publicly display, publicly perform, republish,
download, store, or transmit any of the material on the
Services without our prior written consent. Except as
expressly provided herein, nothing in these Terms grants or
shall be construed as granting a license or other rights to
you under any patent, trademark, copyright, or other
intellectual property of Nivara Official, Shopify or any
third party. Unauthorized use of the Services may be a
violation of federal and state intellectual property laws.
All rights not expressly granted herein are reserved by
Nivara Official.
Nivara
Official’s names, logos, product and service names, designs,
and slogans are trademarks of Nivara Official or its
affiliates or licensors. You must not use such trademarks
without the prior written permission of Nivara Official.
Shopify’s name, logo, product and service names, designs and
slogans are trademarks of Shopify. All other names, logos,
product and service names, designs, and slogans on the
Services are the trademarks of their respective owners.
SECTION 7 - OPTIONAL TOOLS
You may be provided with
access to customer tools offered by third parties as part of
the Services, which we neither monitor nor have any control
nor input.
You acknowledge and
agree that we provide access to such tools “as is” and “as
available” without any warranties, representations or
conditions of any kind and without any endorsement. We shall
have no liability whatsoever arising from or relating to
your use of optional third-party tools.
Any use by you of the optional
tools offered through the site is entirely at your own risk
and discretion and you should ensure that you are familiar
with and approve of the terms on which tools are provided by
the relevant third-party provider(s).
We may also, in the future,
offer new features through the Services (including the
release of new tools and resources). Such new features shall
also be deemed part of the Services and are subject to these
Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain
materials and hyperlinks to websites provided or operated by
third parties (including any embedded third party
functionality). We are not responsible for examining or
evaluating the content or accuracy of any third-party
materials or websites you choose to access. If you decide to
leave the Services to access these materials or third party
sites, you do so at your own risk.
We are not liable for any harm
or damages related to your access of any third-party
websites, or your purchase or use of any products, services,
resources, or content on any third-party websites. Please
review carefully the third-party's policies and practices
and make sure you understand them before you engage in any
transaction. Complaints, claims, concerns, or questions
regarding third-party products and services should be
directed to the third-party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This
section accurately characterizes Shopify’s relationship with
your store and should not be removed or modified.]
Nivara Official is powered by
Shopify, which enables us to provide the Services to you.
However, any sales and purchases you make in our Store are
made directly with Nivara Official. By using the Services,
you acknowledge and agree that Shopify is not responsible
for any aspect of any sales between you and Nivara Official,
including any injury, damage, or loss resulting from
purchased products and services. You hereby expressly
release Shopify and its affiliates from all claims, damages,
and liabilities arising from or related to your purchases
and transactions with Nivara Official.
SECTION 10 - PRIVACY POLICY
All personal information we
collect through the Services is subject to our Privacy
Policy, which can be viewed here [LINK], and certain
personal information may be subject to Shopify’s Privacy
Policy, which can be viewed
here. By using the Services, you acknowledge that you have read
these privacy policies.
Because the Services are
hosted by Shopify, Shopify collects and processes personal
information about your access to and use of the Services in
order to provide and improve the Services for you.
Information you submit to the Services will be transmitted
to and shared with Shopify as well as third parties that may
be located in other countries than where you reside, in
order to provide services to you. Review our privacy policy
for more details on how we, Shopify, and our partners use
your personal information.
SECTION 11 - FEEDBACK
If you submit, upload, post,
email, or otherwise transmit any ideas, suggestions,
feedback, reviews, proposals, plans, or other content
(collectively, “Feedback”), you grant us a perpetual,
worldwide, sublicensable, royalty-free license to use,
reproduce, modify, publish, distribute and display such
Feedback in any medium for any purpose, including for
commercial use. We may, for example, use our rights under
this license to operate, provide, evaluate, enhance, improve
and promote the Services and to perform our obligations and
exercise our rights under the Terms of Service.
You also represent and warrant
that: (i) you own or have all necessary rights to all
Feedback; (ii) you have disclosed any compensation or
incentives received in connection with your submission of
Feedback; and (iii) your Feedback will comply with these
Terms. We are and shall be under no obligation (1) to
maintain your Feedback in confidence; (2) to pay
compensation for your Feedback; or (3) to respond to your
Feedback.
We may, but have no
obligation to, monitor, edit or remove Feedback that we
determine in our sole discretion to be unlawful, offensive,
threatening, libelous, defamatory, pornographic, obscene or
otherwise objectionable or violates any party’s intellectual
property or these Terms of Service.
You agree that your Feedback
will not violate any right of any third-party, including
copyright, trademark, privacy, personality or other personal
or proprietary right. You further agree that your Feedback
will not contain libelous or otherwise unlawful, abusive or
obscene Feedback, or contain any computer virus or other
malware that could in any way affect the operation of the
Services or any related website. You may not use a false
email address, pretend to be someone other than yourself, or
otherwise mislead us or third-parties as to the origin of
any Feedback. You are solely responsible for any Feedback
you make and its accuracy. We take no responsibility and
assume no liability for any Feedback posted by you or any
third-party.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be
information on or in the Services that contain typographical
errors, inaccuracies or omissions that may relate to product
descriptions, pricing, promotions, offers, product shipping
charges, transit times and availability. We reserve the
right to correct any errors, inaccuracies or omissions, and
to change or update information or cancel orders if any
information is inaccurate at any time without prior notice
(including after you have submitted your order).
SECTION 13 - PROHIBITED USES
You may access and use the
Services for lawful purposes only. You may not access or use
the Services, directly or indirectly: (a) for any unlawful
or malicious purpose; (b) to violate any international,
federal, provincial or state regulations, rules, laws, or
local ordinances; (c) to infringe upon or violate our
intellectual property rights or the intellectual property
rights of others; (d) to harass, abuse, insult, harm,
defame, slander, disparage, intimidate, or harm any of our
employees or any other person; (e) to transmit false or
misleading information; (f) to send, knowingly receive,
upload, download, use, or re-use any material that does not
comply with the these Terms; (g) to transmit, or procure the
sending of, any advertising or promotional material,
including any “junk mail,” “chain letter,” “spam,” or any
other similar solicitation; (h) to impersonate or attempt to
impersonate any other person or entity; or (i) to engage in
any other conduct that restricts or inhibits anyone's use or
enjoyment of the Services, or which, as determined by us,
may harm Nivara Official, Shopify or users of the Services,
or expose them to liability.
In addition, you agree not to:
(a) upload or transmit viruses or any other type of
malicious code that will or may be used in any way that will
affect the functionality or operation of the Services; (b)
reproduce, duplicate, copy, sell, resell or exploit any
portion of the Services; (c) collect or track the personal
information of others; (d) spam, phish, pharm, pretext,
spider, crawl, or scrape; or (e) interfere with or
circumvent the security features of the Services or any
related website, other websites, or the Internet. We reserve
the right to suspend, disable, or terminate your account at
any time, without notice, if we determine that you have
violated any part of these Terms.
SECTION 14 - TERMINATION
We may terminate this
agreement or your access to the Services (or any part
thereof) in our sole discretion at any time without notice,
and you will remain liable for all amounts due up to and
including the date of termination.
The following sections will
continue to apply following any termination: Intellectual
Property, Feedback, Termination, Disclaimer of Warranties,
Limitation of Liability, Indemnification, Severability,
Waiver; Entire Agreement, Assignment, Governing Law, Privacy
Policy, and any other provisions that by their nature should
survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
The information presented on
or through the Services is made available solely for general
information purposes. We do not warrant the accuracy,
completeness, or usefulness of this information. Any
reliance you place on such information is strictly at your
own risk. We disclaim all liability and responsibility
arising from any reliance placed on such materials by you or
any other visitor to the Services, or by anyone who may be
informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY
Nivara Official, THE SERVICES AND ALL PRODUCTS OFFERED
THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE'
FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR
CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING
ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE,
DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT
GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE
SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR
ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE
DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE
DISCLAIMER MAY NOT APPLY TO YOU.
SECTION 16 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT
PROVIDED BY LAW, IN NO CASE SHALL Nivara Official, OUR
PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES,
AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR
THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY
INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL,
PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND,
INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE,
LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY
SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING
NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM
YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED
USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY
WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING,
BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT,
OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF
THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED,
TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES,
EVEN IF ADVISED OF THEIR POSSIBILITY.
SECTION 17 - INDEMNIFICATION
You agree to indemnify,
defend and hold harmless Nivara Official, Shopify, and our
affiliates, partners, officers, directors, employees,
agents, contractors, licensors, and service providers from
any losses, damages, liabilities or claims, including
reasonable attorneys’ fees, payable to any third party due
to or arising out of (1) your breach of these Terms of
Service or the documents they incorporate by reference, (2)
your violation of any law or the rights of a third party, or
(3) your access to and use of the Services.
We will notify you of any
indemnifiable claim, provided that a failure to promptly
notify will not relieve you of your obligations unless you
are materially prejudiced. We may control the defense and
settlement of such claim at your expense, including choice
of counsel, but will not settle any claim requiring
non-monetary obligations from you without your consent (not
to be unreasonably withheld). You will cooperate in the
defense of indemnified claims, including by providing
relevant documents.
SECTION 18 - SEVERABILITY
In the event that any
provision of these Terms of Service is determined to be
unlawful, void or unenforceable, such provision shall
nonetheless be enforceable to the fullest extent permitted
by applicable law, and the unenforceable portion shall be
deemed to be severed from these Terms of Service, such
determination shall not affect the validity and
enforceability of any other remaining provisions.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise
or enforce any right or provision of these Terms of Service
shall not constitute a waiver of such right or provision.
These Terms of Service and any
policies or operating rules posted by us on this site or in
respect to the Service constitutes the entire agreement and
understanding between you and us and governs your use of the
Service, superseding any prior or contemporaneous
agreements, communications and proposals, whether oral or
written, between you and us (including, but not limited to,
any prior versions of the Terms of Service).
Any ambiguities in the
interpretation of these Terms of Service shall not be
construed against the drafting party.
SECTION 20 - ASSIGNMENT
You may not delegate,
transfer or assign this Agreement or any of your rights or
obligations under these Terms without our prior written
consent, and any such attempt will be null and void. We may
transfer, assign, or delegate these Terms and our rights and
obligations without consent or notice to you.
SECTION 21 - GOVERNING LAW
These Terms of Service and
any separate agreements whereby we provide you Services
shall be governed by and construed in accordance with the
federal and state or territorial courts in the jurisdiction
where Nivara Official is headquartered. You and Nivara
Official consent to venue and personal jurisdiction in such
courts.
SECTION 22 - HEADINGS
The headings used in this
agreement are included for convenience only and will not
limit or otherwise affect these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most
current version of the Terms of Service at any time on this
page.
We reserve the right, in
our sole discretion, to update, change, or replace any part
of these Terms of Service by posting updates and changes to
our website. It is your responsibility to check our website
periodically for changes. We will notify you of any material
changes to these Terms in accordance with applicable law,
and such changes will be effective on the date specified in
the notice. Your continued use of or access to the Services
following the posting of any changes to these Terms of
Service constitutes acceptance of those changes.
SECTION 24 - CONTACT INFORMATION
Should you have any questions
about our privacy practices or this policy, or if you would
like to exercise any of the rights available to you, please
call or email us at support@shop-nivara.com or contact us at
Mercator Commerce Ltd, 128 City Road, London, United
Kingdom, EC1V 2NX For the purpose of applicable data protection laws, we are
the data controller of your personal information.
Last updated: May 25, 2026
Nivara Official operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Nivara Official is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
We may collect personal information from the following sources:
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:
You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.
Please note that we may transfer, store and process your personal information outside the country you live in.
If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at support@shop-nivara.com or contact us at Mercator Commerce LTD, 128 City Road, London, United Kingdom, EC1V 2NX For the purpose of applicable data protection laws, we are the data controller of your personal information.